FAQs
Frequently Asked Questions
Do you offer free shipping?
Yes. We offer free shipping on small items for orders over $200.
When will it be delivered?
We generally ship your order within 48 hours of receiving it.
Is there a warranty?
Of course. All our products have a one-year warranty. If a product is damaged or has quality-related issues during normal use, we will provide return, exchange, or repair options.
What payment methods are accepted?
We currently support PayPal only. We are working with our banking partners and plan to offer credit card payments in the future.
Can I change the address of my order?
You can contact us to change your order information before your order has been shipped.
Where do I go to track my package?
We will send tracking information directly to your email after shipment. If you have not received it, please check your junk or spam folder. You can also contact us at autoairspeed@gmail.com.
My order arrived damaged.
We are sorry to hear that. Please contact us with your order number and photos of the damaged product. We will handle the issue properly.
My package was lost.
Don't worry. If the order shows as delivered but you have not received it, please contact us for assistance.
Is there an installation video?
Yes. For products that may be challenging to assemble, installation videos are available on their product pages. If you cannot find a video, contact autoairspeed@gmail.com and we will help as soon as possible.
What is your return policy?
We have a 30-day return policy.
More Frequently Asked Questions
How can I confirm whether this part fits my car?
Please send us your vehicle model, year and relevant specifications. We will check compatibility for you before purchasing.
Are the items in stock ready for immediate shipment?
Most listings are available in stock. We will notify you promptly if any item is temporarily out of stock.
Can I modify or cancel my order after payment?
Order adjustments or cancellation are available only before dispatch. Please contact us at once if you need changes.
Will I be charged extra customs duties or taxes?
Import duties and local taxes may apply, determined by your country’s customs regulations. These are the buyer’s responsibility.
What material are your automotive accessories made of?
Product materials are listed on each product page. You can reach out to us if you require further details.
Is it possible to place a bulk wholesale order?
Yes, we support bulk orders. Contact us to get exclusive wholesale pricing at autoairspeed@gmail.com.